Accomplished instructional designer with over 14 years experience in providing results-driven and impactful learning programs. 

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eLEARNING

Adept at creating interactive and engaging self-paced courses, including scenario-based interactions, simulations and soft skills training. Courses I have developed have proven to be extremely effective and have been well received by clients, stakeholders, and executive leadership teams. This positive feedback has led to more complex and sophisticated projects.

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CLASSROOM and VIRTUAL ILT

Be it in person or virtually, having a live instructor-led learning experience can create opportunities for discussion, questions, and feedback loops that are undeniably powerful. I have created instructor-led training experiences, which have enabled trainers to deliver content in the most impactful ways.

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VIDEO-BASED TRAINING

Video-based learning tutorials and modules are able to transform static content into media-rich interactive learning experiences. I have revolutionized learning videos with embedded instructional activities that have brought processes and static information to life.

eLearning Samples

 

eLearning courses need to be memorable, engaging and relatable. While conducting a thorough needs analysis, I strive to better understand project scope, uncover what success looks like, and identify stakeholders’ ultimate goals and objectives. I then dive into the design and development phases. This is an iterative process consisting of storyboarding in the authoring tool, validating content and requesting feedback at multiple intervals. 

 
New Hire Orientation: The online New Hire Orientation program was created for employees unable to attend an instructor-led new hire session. It is much more condensed than the classroom equivalent, while still conveying the most important components…

New Hire Orientation: The online New Hire Orientation program was created for employees unable to attend an instructor-led new hire session. It is much more condensed than the classroom equivalent, while still conveying the most important components and information.

Business Development Onboarding: As a national company with presence in the U.S. and Canada, the company needed a structured national sales training program for all existing and new business development team members. The emphasis was on the organiza…

Business Development Onboarding: As a national company with presence in the U.S. and Canada, the company needed a structured national sales training program for all existing and new business development team members. The emphasis was on the organization’s sales process and methodology, as well as tools and systems.

90-Day Manager Onboarding Program: The 90-day onboarding program was designed to offer role-specific content in a blended delivery model, providing some peer-to-peer interaction in the early stages. Further on in the process, learners were guided to…

90-Day Manager Onboarding Program: The 90-day onboarding program was designed to offer role-specific content in a blended delivery model, providing some peer-to-peer interaction in the early stages. Further on in the process, learners were guided to access content online. The content was initially rolled out to existing managers and directors as part of a pilot program, then implemented companywide as a requirement to all new managers. The results far exceeded past processes and expectations, showing significant increase in client and employee retention and satisfaction.

Software Training: This scenario-based eLearning simulation helps users learn how to use the company’s proprietary software and is supplemented by a downloadable user guide.

Software Training: This scenario-based eLearning simulation helps users learn how to use the company’s proprietary software and is supplemented by a downloadable user guide.

New Hire Orientation eLearning.

 

The New Hire Orientation online course I developed is comprised of 3 non-linear sections introducing the organization, company culture and highlighting employee perks and benefits. New hires are immersed in the content, which includes videos, animations, knowledge checks and several interactive elements. The course leaves new employees feeling energized and excited about working for the organization.

Responsibilities: Instructional design, video shoot planning, eLearning development, graphical elements, video production, audio editing

Target Audience: New employees

Tools Used: Storyline, Camtasia, Audacity, Photoshop, VideoScribe, SnagIt, Paint, Windows Media Player  

 
Splash screen plays 4 soundless videos simultaneously overlaying an upbeat music track in the background.

Splash screen plays 4 soundless videos simultaneously overlaying an upbeat music track in the background.

Slide and reveal interaction introducing new hires to the executive team members.

Slide and reveal interaction introducing new hires to the executive team members.

Video describing the company’s business with visuals to support narration. (Videoscribe)

Video describing the company’s business with visuals to support narration. (Videoscribe)

Interactive activity with realistic scenarios to reinforce the company’s six core values. Learners click to reveal a scenario to the left, then using the slider to the right, select the most probable outcome.

Interactive activity with realistic scenarios to reinforce the company’s six core values. Learners click to reveal a scenario to the left, then using the slider to the right, select the most probable outcome.

Intro navigation screen allowing users to visit any section of the course in any order. Sections visited are marked with a green checkmark.

Intro navigation screen allowing users to visit any section of the course in any order. Sections visited are marked with a green checkmark.

Informational screen displaying graphics and text in sync with audio narration.

Informational screen displaying graphics and text in sync with audio narration.

Traditional knowledge check to reinforce content presented.

Traditional knowledge check to reinforce content presented.

Exploratory activity to go through culture concepts with occasional interactions to engage learners.

Exploratory activity to go through culture concepts with occasional interactions to engage learners.

90-Day Onboarding Program

 

The 90-Day Onboarding program consists of a series of instructor-led and online training courses providing a specific audience the skills and knowledge required to be successful on the job. Topics are presented at different intervals upon hire:

  • Week 1: This is a blended approach with topics delivered in various formats ranging from instructor-led sessions, short 2-3 minute videos and eLearning courses

  • 30 days upon hire: Fully online, automatically assigned in the company’s learning Management System

  • 60 days upon hire: Fully online, automatically assigned in the company’s learning Management System

  • 90 days upon hire: Fully online, automatically assigned in the company’s learning Management System

Responsibilities: Working consultatively with operational leaders and subject matter experts to identify and prioritize topics, instructional design, video shoot planning, eLearning development, vendor liaison, graphical elements, job aids, audio editing, project management, communication and implementation

Target Audience: Operations new and existing employees

Tools Used: Articulate Storyline, Adobe Captivate, InDesign, Camtasia, Audacity, Photoshop, SnagIt, Paint

 
Video overview series, 3-6 minutes long, provide a high-level overview or pertinent topics. They include real video footage, an acting talent and were produced in partnership with a cinematography vendor.

Video overview series, 3-6 minutes long, provide a high-level overview or pertinent topics. They include real video footage, an acting talent and were produced in partnership with a cinematography vendor.

The scenario-based simulations include a series of knowledge checks, where learners have to select a decision and receive instant feedback prior to moving on through the scenario.

The scenario-based simulations include a series of knowledge checks, where learners have to select a decision and receive instant feedback prior to moving on through the scenario.

Knowledge check embedded in instructional video asking learners to reflect on content prior to proceeding with the video.

Knowledge check embedded in instructional video asking learners to reflect on content prior to proceeding with the video.

Exploratory drag-and-drop activity to help learners recognize mechanical components in high-rise mechanical rooms.

Exploratory drag-and-drop activity to help learners recognize mechanical components in high-rise mechanical rooms.

Simulation-based eLearning courses with actors playing various parts in the story, leading up to a decision point for learner to select an action.

Simulation-based eLearning courses with actors playing various parts in the story, leading up to a decision point for learner to select an action.

Scenario-based knowledge check as part of an eLearning module.

Scenario-based knowledge check as part of an eLearning module.

Menu screen of a non-linear 6-lesson course on conducting a high-rise walk-through. Learners are brought back to the menu screen upon completion of a lesson. The course includes videos of high-rise components I captured using an iPhone and tripod.

Menu screen of a non-linear 6-lesson course on conducting a high-rise walk-through. Learners are brought back to the menu screen upon completion of a lesson. The course includes videos of high-rise components I captured using an iPhone and tripod.

Knowledge check to reinforce content covered in the module.

Knowledge check to reinforce content covered in the module.

Business Development Onboarding

 

I worked closely with the VP of Business Development to develop a curriculum aligned with the company’s sales methodology. The curriculum consisted of several presentation-based videos, recorded and produced in-house, using Camtasia screen recording and a Zoom H4N microphone, as well as scenario-based simulation to support the learning content.

Responsibilities: Instructional design, video shoot planning, eLearning development, graphical elements, video production, audio editing

Target Audience: Business development team

Tools Used: Storyline, Captivate, Camtasia, Audacity, Photoshop, PowerPoint, SnagIt   

 
This screen is part of a simulation, which guides learners through the process of preparing for a sales discovery call. Scenarios presented are realistic and relatable leading to specific decision points.

This screen is part of a simulation, which guides learners through the process of preparing for a sales discovery call. Scenarios presented are realistic and relatable leading to specific decision points.

Learners are asked to make a decision and are receive instant feedback based on their selection.

Learners are asked to make a decision and are receive instant feedback based on their selection.

Software Training

 

Be it short video tutorials for just-in-time learning or full-fledged online modules, my experience extends to creating effective and impactful software training.

The screens below are samples from an online course for a module from a proprietary software. The approach taken was to first provide a business context. The lesson objectives are then listed as tasks learners would need to perform in the software. Some of the most pertinent tasks include step-by-step screencasts demonstrating how they are executed in the software. Lastly, learners are asked to complete tasks through guided simulations.

 
Putting it into context - graphics on the screen display in sync with the audio narration.

Putting it into context - graphics on the screen display in sync with the audio narration.

Learners are presented with a scenario prior to starting the simulation.

Learners are presented with a scenario prior to starting the simulation.

This is a drag-and-drop interaction where learners select the task they want to learn about. Pertinent tasks include a play button for them to watch a step-by-step demonstration of the task performed in the software.

This is a drag-and-drop interaction where learners select the task they want to learn about. Pertinent tasks include a play button for them to watch a step-by-step demonstration of the task performed in the software.

Learners are guided by an avatar in case they stumble and are not sure how to proceed. The post-it at the top left includes tidbits of information to help them along the way.

Learners are guided by an avatar in case they stumble and are not sure how to proceed. The post-it at the top left includes tidbits of information to help them along the way.

 

Classroom and Virtual Instructor-Led

The power of presence gives learners an opportunity to be heard in real time and enables organizations to truly personalize instruction. Be it in person or in a virtual training tool, having a live instructor-led learning experience can create opportunities for discussion, questions, and feedback loops that are undeniably powerful. My strength and expertise is to develop branded content, enabling trainers to deliver content in the most impactful way, in the classroom and in a virtual training tool like Zoom, Adobe Connect or GoToTraining.

The Behavioral-Based-Interviewing instructor-led course was developed to create consistency around hiring and interviewing practices across the organization regardless of location or position. Content included best practices around diversity and inc…

The Behavioral-Based-Interviewing instructor-led course was developed to create consistency around hiring and interviewing practices across the organization regardless of location or position. Content included best practices around diversity and inclusion, lawful and unlawful interview questions as well as interviewing and selection techniques. The course received tremendous feedback and I was asked to develop the online equivalent.

Displayed is an engaging group activity for classroom or virtual delivery as part of the Behavioral-Based Interviewing course. Similar activities are dispersed throughout the content to elicit discussions and increase engagement. Instructor-led trai…

Displayed is an engaging group activity for classroom or virtual delivery as part of the Behavioral-Based Interviewing course. Similar activities are dispersed throughout the content to elicit discussions and increase engagement. Instructor-led training assets include:

- A detailed facilitator guide with visual cues of the various types of activities or media presented

- A participant guide with pertinent information and sections for notes and exercises

- Appendices of supporting materials

Displayed is an excerpt of the Facilitator Guide providing details on how to conduct the resume review activity shown above.

Displayed is an excerpt of the Facilitator Guide providing details on how to conduct the resume review activity shown above.

 
 
 

Video-Based Learning

Video-based learning tutorials and modules transform static content into media-rich interactive learning experiences. I have revolutionized learning videos with embedded instructional activities that bring documents and presentations to life on any device. Videos creatively illustrate a company’s mission, products, and services to engage prospects, customers, and employees in ways they’ll never forget.

Additional videos produced may only be shared in person as they contain proprietary information or feature company associates.

 
 

New user Video

My responsibilities included storyboarding, writing the script, screencasting, recording and editing audio (coworker for voice over), selecting free video stock, producing video in Camtasia. Cost of entire production aside from time: $0.

course catalog

My responsibilities included storyboarding, writing the script, screencasting, recording and editing audio (coworker for voice over), selecting free video stock, producing video in Camtasia. Cost of entire production aside from time: $0.

HRIS OVerview

My responsibilities included storyboarding, writing the script, screencasting, editing audio (outsourced voice over), selecting stock photo/video, producing video in Camtasia.