eLearning Samples
eLearning courses need to be memorable, engaging and relatable. While conducting a thorough needs analysis, I strive to better understand project scope, uncover what success looks like, and identify stakeholders’ ultimate goals and objectives. I then dive into the design and development phases. This is an iterative process consisting of storyboarding in the authoring tool, validating content and requesting feedback at multiple intervals.
New Hire Orientation: The online New Hire Orientation program was created for employees unable to attend an instructor-led new hire session. It is much more condensed than the classroom equivalent, while still conveying the most important components and information.
Business Development Onboarding: As a national company with presence in the U.S. and Canada, the company needed a structured national sales training program for all existing and new business development team members. The emphasis was on the organization’s sales process and methodology, as well as tools and systems.
90-Day Manager Onboarding Program: The 90-day onboarding program was designed to offer role-specific content in a blended delivery model, providing some peer-to-peer interaction in the early stages. Further on in the process, learners were guided to access content online. The content was initially rolled out to existing managers and directors as part of a pilot program, then implemented companywide as a requirement to all new managers. The results far exceeded past processes and expectations, showing significant increase in client and employee retention and satisfaction.
Software Training: This scenario-based eLearning simulation helps users learn how to use the company’s proprietary software and is supplemented by a downloadable user guide.