Software Training

 

Be it short video tutorials for just-in-time learning or full-fledged online modules, my experience extends to creating effective and impactful software training.

The screens below are samples from an online course for a module from a proprietary software. The approach taken was to first provide a business context. The lesson objectives are then listed as tasks learners would need to perform in the software. Some of the most pertinent tasks include step-by-step screencasts demonstrating how they are executed in the software. Lastly, learners are asked to complete tasks through guided simulations.

 
Putting it into context - graphics on the screen display in sync with the audio narration.

Putting it into context - graphics on the screen display in sync with the audio narration.

Learners are presented with a scenario prior to starting the simulation.

Learners are presented with a scenario prior to starting the simulation.

This is a drag-and-drop interaction where learners select the task they want to learn about. Pertinent tasks include a play button for them to watch a step-by-step demonstration of the task performed in the software.

This is a drag-and-drop interaction where learners select the task they want to learn about. Pertinent tasks include a play button for them to watch a step-by-step demonstration of the task performed in the software.

Learners are guided by an avatar in case they stumble and are not sure how to proceed. The post-it at the top left includes tidbits of information to help them along the way.

Learners are guided by an avatar in case they stumble and are not sure how to proceed. The post-it at the top left includes tidbits of information to help them along the way.